Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Strong communication and interpersonal skills., Proficiency in customer service and problem-solving techniques., Experience in client relationship management is preferred..

Key responsibilities:

Manage client inquiries and provide timely responses.

Coordinate with internal teams to resolve client issues.

Prepare reports on client feedback and service performance.

Conduct regular follow-ups with clients to ensure satisfaction.

MIO (and related entities) is an indirect, wholly-owned subsidiary of McKinsey & Company and was formed in the early 1980s to provide asset management services for McKinsey’s retirement plan. Over time, we have expanded to support after-tax investments by McKinsey’s current and former partners, primarily by making available funds already offered in the retirement plan. Our aim was to provide partners with convenient, time-saving investment options, including access to alternative investments. Today, we are a company of approximately 250 people managing retirement and after-tax investments for roughly 30,000 current and former McKinsey employees. A key element of our operating model is that we operate at cost, generating no profit for either MIO or McKinsey. Our incentives are aligned with those of our investors due to significant management participation in the funds.

Required profile