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Senior Manager, Problem Management

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Malaysia

Offer summary

Qualifications:

Bachelor's degree in IT, Computer Science, or a related field., Proven experience in problem management and IT service management processes., Strong analytical and problem-solving skills., Excellent communication and leadership abilities..

Key responsibilities:

  • Lead the problem management process to identify and resolve underlying issues.
  • Collaborate with cross-functional teams to implement solutions and prevent recurrence.
  • Prepare and present reports on problem management metrics and trends.
  • Facilitate meetings with stakeholders to discuss problem resolution and improvement opportunities.

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Standard Chartered Bank Banking XLarge https://www.sc.com/
10001 Employees
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Experience

Industry :
Banking
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