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Customer Success Manager, Mid-Market, DACH

Remote:

Full Remote

Contract:

Full time

Work from:

Ireland

Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Fluency in German and English is required. .

Key responsibilities:

Manage and nurture relationships with mid-market clients in the DACH region.
Ensure customer satisfaction and retention through regular check-ins and support.
Collaborate with sales and product teams to address client needs and feedback.
Analyze customer data to identify trends and opportunities for upselling.