Fluency in German and English is essential., Experience in customer service or call center operations is preferred., Strong communication and problem-solving skills are required., Ability to work in a fast-paced environment and handle multiple tasks..
Key responsibilities:
Monitor and respond to incoming communications in a timely manner.
Coordinate with various teams to ensure effective incident management.
Provide support and assistance to clients during emergencies.
Maintain accurate records of all communications and actions taken.
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There is a saying: "If you want to go fast, go alone, if you want to get far, go together." That is why we have founded R4, a joint venture between the two market leaders Rheinmetall and 4iG. Our goal is to provide state-of-the-art IT services to our customers, at a place where possibilities and capabilities go hand in hand.
Rheinmetall 4iG Digital Services (R4) has been founded at the end of 2022 and is headquartered in Budapest. Our initial mission is to provide project- and operations-related IT services to Rheinmetall’s local subsidiaries in Hungary and worldwide. Based on business requirements and opportunities, we plan to progressively expand the scope of our services for internal and external customers alike.