Offer summary

Qualifications:

Excellent written English (B2 minimum), Proven experience managing small async teams or startups, Comfortable with JIRA, Slack, and remote workflows, Experience with activation systems or cross-platform apps is a plus..

Key responsibilities:

Planning and delivering product updates across multiple platforms (Mac & Windows)

Managing async discussions in Slack and keeping JIRA + Notion organized

Breaking work into shippable chunks and ensuring progress

Keeping engineers focused and unblocked without micromanagement.

Job description

Looking for a sharp, adaptable Project Manager to drive delivery in our async, low-bureaucracy environment. You’ll coordinate releases, streamline communication, and help the team stay focused and unblocked — all without drowning in rituals or ticket hell.

What you will do:

Planning and delivering product updates across multiple platforms (Mac & Windows)
Writing clear summaries, managing async discussions in Slack, and keeping JIRA + Notion tidy and useful
Breaking work into shippable chunks and making sure nothing gets stuck
Keeping engineers focused and unblocked — no micromanagement, just good context and clarity
Working with real users in mind — this isn’t textbook Scrum, it’s scrappy, fast, and product-led

What you need:

Excellent written English (B2 minimum);
Proven experience managing small async teams or startups — you’ve shipped things, solved chaos, and kept your cool;
Comfortable with JIRA, Slack, and remote workflows — no need to reinvent the wheel;

Would be a plus:

You’ve worked on activation systems, cross-platform apps, or messy real-world software challenges

Benefits and Perks:

Business hours;
Opportunity to work fully remotely;
Compensation in USD;

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, weʼve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

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