Head of Customer Success (all genders)

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in customer success or account management roles., Strong leadership and team management skills., Excellent communication and interpersonal abilities..

Key responsibilities:

  • Lead and develop the customer success team to ensure client satisfaction.
  • Establish and maintain relationships with key clients and stakeholders.
  • Monitor customer health metrics and drive initiatives to improve retention.
  • Collaborate with sales and product teams to enhance customer experience.

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Wemolo Information Technology & Services Scaleup http://www.wemolo.com/
201 - 500 Employees
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Experience

Industry :
Information Technology & Services

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