Bachelor's degree in Business Administration or related field., Strong communication and interpersonal skills., Proficiency in customer service software and Microsoft Office Suite., Ability to work in a fast-paced environment and manage multiple tasks..
Key responsibilities:
Handle customer inquiries and provide solutions in a timely manner.
Collaborate with sales teams to support customer needs and order processing.
Maintain accurate records of customer interactions and transactions.
Assist in the development of customer service policies and procedures.
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