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Technical Support Agent with German and English

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Bulgaria

Offer summary

Qualifications:

Fluency in German and English is required., Experience in technical support or customer service is preferred., Strong problem-solving skills and attention to detail are essential., Familiarity with troubleshooting software and hardware issues is a plus..

Key responsibilities:

  • Provide technical support to customers via phone, email, or chat.
  • Diagnose and resolve technical issues related to products and services.
  • Document customer interactions and solutions in the support system.
  • Collaborate with other teams to improve service delivery and customer satisfaction.

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DIGITALL Information Technology & Services Large https://digitall.com/
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Required profile

Experience

Industry :
Information Technology & Services
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.
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