Offer summary

Qualifications:

High school diploma or equivalent required., Previous experience in a receptionist or customer service role preferred., Strong communication and interpersonal skills are essential., Proficiency in Microsoft Office and basic computer skills are necessary..

Key responsibilities:

Greet and assist guests upon arrival and departure.

Manage phone calls and respond to inquiries in a professional manner.

Maintain the reception area and ensure it is tidy and welcoming.

Handle reservations and provide information about hotel services.

Founded in 1956 in Mallorca (Spain), Meliá Hotels International is the most sustainable hotel company in the world, operating more than 400 hotels (portfolio and pipeline) throughout more than 40 countries, under 10 well-known brands: Gran Meliá Hotels & Resorts, ME by Meliá, The Meliá Collection, Paradisus by Meliá, Meliá Hotels & Resorts, ZEL, INNSiDE by Meliá, Falcon’s Resorts by Meliá, Sol by Meliá y Affiliated by Meliá. Meliá is one of the leading companies in resort hotels worldwide, while also leveraging its experience to consolidate the growing segment of the leisure-inspired urban market. Its commitment to responsible tourism has led the Group to become the most sustainable hotel company worldwide, according to the last S&P Global Corporate Sustainability Assessment, and it is also a “Top Employer 2023” brand in Spain, Mexico, Dominican Republic, Italy and Germany.

Required profile