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(Junior) Customer Success Lead (m/w/d)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Germany

Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Strong communication and interpersonal skills., Experience in customer service or account management is a plus., Ability to analyze customer feedback and implement improvements..

Key responsibilities:

  • Manage customer relationships and ensure satisfaction.
  • Provide support and guidance to clients regarding product usage.
  • Collaborate with sales and product teams to enhance customer experience.
  • Monitor customer success metrics and report on progress.

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