Customer Service Analyst- T3

Remote: 
Full Remote
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Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Strong analytical and problem-solving skills., Excellent communication and interpersonal abilities., Proficiency in customer service software and tools..

Key responsibilities:

  • Analyze customer service data to identify trends and areas for improvement.
  • Assist in developing and implementing customer service policies and procedures.
  • Collaborate with team members to enhance customer satisfaction.
  • Prepare reports and presentations for management on customer service performance.

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American Express Financial Services https://www.americanexpress.com/
10001 Employees
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Industry :
Financial Services

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