Bachelor's degree in a related field or equivalent experience., Strong communication and interpersonal skills., Proficiency in customer support software and tools., Ability to handle multiple tasks and prioritize effectively..
Key responsibilities:
Provide exceptional customer support to clients regarding benefits inquiries.
Assist in resolving customer issues and complaints in a timely manner.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve service delivery and customer satisfaction.
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Rippling is a workforce management system that eliminates the friction from running a business. Today, most companies struggle with everything from routine tasks, like running payroll, to cross-functional planning, like aligning on headcount. That’s because all their data related to people, processes, and systems is scattered in a hundred places.
Rippling has every application you need to run your business—from applicant tracking and payroll to IT and expenses—in one place. But unlike other systems, Rippling sits on top of a unified platform. Data flows dynamically between Rippling’s applications, giving every team a shared source of truth, the power to automate processes, and access to the insights they need. This allows your business to execute better, faster.
Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock.
Get help: rippling.com/contact
Licensing details: https://app.rippling.com/licensing