Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field preferred., Strong problem-solving skills and technical aptitude., Excellent communication skills, both verbal and written., Experience with customer support or technical assistance is a plus..

Key responsibilities:

Provide technical support to end-users via phone, email, or chat.

Troubleshoot hardware and software issues to ensure optimal performance.

Document and track support requests in the ticketing system.

Collaborate with other IT teams to resolve complex technical problems.

Cognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.

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