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Analista de suporte técnico

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Brazil

Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Strong knowledge of technical support processes and troubleshooting techniques., Excellent communication skills, both verbal and written., Experience with customer service and client interaction..

Key responsibilities:

  • Provide technical support to clients via phone, email, and chat.
  • Diagnose and resolve technical issues in a timely manner.
  • Document support interactions and maintain accurate records.
  • Collaborate with other teams to improve support processes and customer satisfaction.

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SN https://shreenakodaa96.wordpress.com/
51 - 200 Employees
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