Client Re Engagement Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

1-3 years of customer service or sales experience preferred., Strong communication skills, both phone and text., Goal-driven with the ability to handle high-volume outreach., Familiarity with the wellness or aesthetics industry is a plus..

Key responsibilities:

  • Make 500+ outbound calls and texts daily using the WAVV dialer system.
  • Set 4–6 consultations per day across various service offerings.
  • Enter notes and bookings accurately into the CRM and provide daily reporting.
  • Collaborate with the team to adjust offers based on client needs.

Ultra Cryo & Recovery logo
Ultra Cryo & Recovery http://ultracryorecovery.com
2 - 10 Employees
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Job description

This is a remote position.

Schedule:
Part-time (30 hours/week) | Flexible shifts | Remote or In-Center

About Us:
Ultra Cryo & Recovery is a leading wellness and aesthetics brand with multiple locations across Florida. We specialize in CryoSlimming, CryoFacials, and personalized weight loss solutions. Our mission is to help clients feel confident, energized, and transformed inside and out.

Job Description:
We're seeking a high-energy Client Re-Engagement Specialist to help us reconnect with past clients and book them for consultations using our WAVV dialer system. You’ll make 500+ calls/texts per day and set 4–6 appointments daily to directly support our revenue goals. If you’re driven, confident on the phone, and love helping people take the next step toward wellness, this role is for you!

Responsibilities:

  • Make 500+ outbound calls and texts daily using WAVV dialer
  • Set 4–6 consultations per day across our service offerings
  • Follow proven scripts to reconnect with past clients and promote new offers
  • Enter notes and bookings into CRM accurately
  • Provide daily reporting on outreach and results
  • Collaborate with our team to adjust offers and follow-up based on client needs

Daily Activities:

  • Log into WAVV dialer system and begin outreach
  • Contact 500+ past clients per day via call and text
  • Follow call-to-book scripts to secure 4–6 daily consultations
  • Confirm bookings and enter client notes in CRM
  • Follow up with warm leads and reschedule missed appointments
  • Track performance and submit daily reporting to management
Adjust messaging based on active center promotions and client history


Requirements

Requirements:

  • Must be goal-driven and comfortable with high-volume outreach
  • Clear, professional communication skills (phone and text)
  • Sales or customer service experience preferred
  • Ability to work independently and hit daily metrics
  • Familiarity with wellness or aesthetics industry is a plus


Benefits

Perks:

  • Remote work opportunity – (In House 1 day per week)
  • Supportive team and paid training
  • Exclusive employee discounts on wellness services
  • Growth opportunities with a fast-growing brand



Salary:

$16.00/hr

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Professional Communication
  • Goal-Oriented

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