E-commerce Assistant (ZR_22931_JOB)

This is a remote position.

Monday - Friday

Client Overview

Join a thriving faith-based e-commerce company specializing in clothing and accessories. This innovative online retailer operates on the Shopify platform, blending modern e-commerce practices with spiritual values. They’re seeking a dedicated professional to support their growing operations and help spread their message through fashion.

Job Description

As an E-commerce Assistant, you’ll be at the heart of our client’s online retail operations. You’ll manage the Shopify store, ensure smooth communication with customers and manufacturers, and play a crucial role in expanding the business. This position offers a unique blend of e-commerce expertise and administrative skills, providing an opportunity to grow in a dynamic, values-driven environment. You’ll be involved in everything from data analysis to creating engaging product listings, making this an ideal role for someone who loves variety and wants to make a meaningful impact.

Responsibilities

• Manage customer communications, providing exceptional service and support
  
• Coordinate with manufacturers to ensure smooth product flow and inventory management
  
• Conduct wholesale outreach to expand the brand’s presence
  
• Operate Shopify backend, including data analysis, product imports, and listing creation
  
• Develop and manage engaging newsletter flows to boost customer engagement
  
• Analyze e-commerce data to drive informed business decisions
  
• Assist with general administrative tasks to support overall business operations
  
• Monitor and respond to customer inquiries, potentially through live chat systems
  

• Order fulfillment & management
  
• Implement Zapier (or similar) automation flows
  

Requirements

• Proficiency in Shopify platform and e-commerce operations
  
• Strong written and verbal communication skills
  
• Detail-oriented with excellent multitasking abilities
  
• Experience in customer service and wholesale communications
  
• Familiarity with data analysis and reporting
  
• Tech-savvy with the ability to quickly adapt to new software and tools
  
• Faith-based background preferred but not required
  
• Comfortable working remotely and managing time effectively
  
• Ability to work a minimum of 20 hours per week
  
• Passion for e-commerce and willingness to grow with the company
  

Benefits

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job