Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..

Key responsibilities:

Manage relationships with middle market clients to ensure satisfaction and retention.

Develop and implement strategies to improve customer engagement.

Collaborate with sales and product teams to address client needs.

Monitor customer health metrics and report on performance trends.

Semrush is a leading online visibility management SaaS platform that has been used by 10,000,000 digital marketers worldwide.Back in 2008, Semrush started as a small group of SEO and IT specialists united by one mission—to make online competition fair and transparent with equal opportunities for everyone. In 13 years, we've grown into an all-in-one marketing suite consisting of more than 55+ products, tools and add-ons that help companies market better online. Our vision is to create the only tool a digital marketing team would ever need to improve their online marketing results, ensure a smooth workflow between team members and save time on routine tasks. Semrush is a trusted data provider. Our information on online behavior is used by the largest media outlets around the world such as Bloomberg, The Washington Post, Reuters and others.Semrush in numbers:→ 55+ products, tools, and add-ons→ 142 databases globally→ 21 billion keywords→ 43 trillion backlinksVisit our "Jobs" section if you want to work for us!

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