Bachelor's degree in IT, Computer Science, or related field., Proven experience in IT support or management roles., Strong problem-solving skills and technical knowledge., Excellent communication and interpersonal skills..
Key responsibilities:
Oversee deskside support operations across the EMEA region.
Manage a team of support technicians to ensure high-quality service.
Coordinate with other IT departments to resolve complex issues.
Provide training and support to staff on IT systems and tools.
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