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Customer Support Associate (Escalation)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Philippines

Offer summary

Qualifications:

High school diploma or equivalent required., Experience in customer service or support roles preferred., Strong communication and problem-solving skills are essential., Familiarity with CRM software is a plus..

Key responsibilities:

  • Handle escalated customer inquiries and complaints effectively.
  • Provide timely and accurate information to customers.
  • Collaborate with other departments to resolve issues.
  • Document interactions and follow up on customer feedback.

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Maya Unknown
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Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.
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