Senior Product Manager- Platform

Lyric, formerly ClaimsXten, is a leading healthcare technology company, committed to simplifying the business of care. Over 30 years of experience, dedicated teams, and top technology help deliver more than $14 billion of annual savings to our many loyal and valued customers—including 9 of the top 10 payers across the country. Lyric’s solutions leverage the power of machine learning, AI, and predictive analytics to empower health plan payers with pathways to increased accuracy and efficiency, while maximizing value and savings. Lyric’s strong relationships as a trusted ally to customers resulted in recognition from KLAS as “true partner” and “excellent value for investment,” with a top score for overall customer satisfaction and A+ likelihood to recommend in their October 2023 Payment Integrity and Accuracy Report. Discover more at Lyric.ai. 

About the Role

We’re looking for a Senior Technical Product Manager to join our Platform Product team. This role is ideal for someone who thrives at the intersection of business and technology, has a proven track record of managing technical or platform products, and knows how to drive outcomes across complex systems and organizations.

As a Senior TPM, you’ll be responsible for defining and executing the strategy for core platform capabilities that power our product portfolio. You’ll partner closely with engineering, architecture, security, and functional product teams to build scalable, reliable, and extensible solutions that improve developer experience, reduce time-to-market, and increase overall system efficiency.

What You’ll Do:

• Own the product lifecycle for one or more core platform capabilities

• Collaborate cross-functionally with engineering, architecture, and product teams to deeply understand technical needs and business context.

• Drive requirements gathering, documentation, and prioritization for foundational services and systems.

• Translate complex business and technical concepts into clear product narratives and development plans.

• Ensure solutions are scalable, secure, observable, and supportable from day one.

• Define KPIs and success metrics for platform adoption, performance, and efficiency.

• Build alignment across stakeholders, balancing short-term delivery with long-term platform vision.

Basic Requirements:

• 8+ years of product management experience, with at least 3 years owning technical or platform products.

• 8+ years experience showing a deep understanding of how platform capabilities (e.g., infrastructure, deployment, observability, authentication, APIs) drive product success.

• Bachelors Degree in Engineering or similar technical focus

Preferred Requirements:

• Demonstrated ability to work across teams and influence without authority in a matrixed environment.

• Excellent communication and storytelling skills; able to tailor messages to both technical and non-technical audiences.

• Strong technical acumen; able to engage with engineers and architects in deep technical discussions.

• Experience working with internal developer platforms or building foundational services used across multiple product teams.

• Proven track record of managing complex initiatives involving multiple stakeholders and technical constraints.

***The US base salary range for this full-time position is:

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***

Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.