Fluent in French and English, both written and spoken., Strong communication and interpersonal skills., Experience in customer service or support roles is preferred., Ability to troubleshoot and resolve customer issues effectively..
Key responsibilities:
Provide exceptional customer support to French-speaking clients.
Assist customers with inquiries and technical issues via phone and email.
Document customer interactions and feedback for continuous improvement.
Collaborate with team members to enhance service delivery and customer satisfaction.
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