Bachelor's degree in Information Technology or related field., Proven experience in IT troubleshooting and support., Strong communication skills in English, both written and verbal., Familiarity with various operating systems and software applications..
Key responsibilities:
Diagnose and resolve technical issues for clients via phone and email.
Provide timely and effective support to ensure customer satisfaction.
Document troubleshooting processes and solutions for future reference.
Collaborate with team members to improve support processes and tools.
Report This Job
Help us maintain the quality of our job listings. If you find any issues with this job post, please let us know.
Select the reason you're reporting this job: