IT Troubleshooting Expert (English-Speaking)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Bachelor's degree in Information Technology or related field., Proven experience in IT troubleshooting and support., Strong communication skills in English, both written and verbal., Familiarity with various operating systems and software applications..

Key responsibilities:

  • Diagnose and resolve technical issues for clients via phone and email.
  • Provide timely and effective support to ensure customer satisfaction.
  • Document troubleshooting processes and solutions for future reference.
  • Collaborate with team members to improve support processes and tools.

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Nexa
51 - 200 Employees

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

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