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- User Support Specialist (English-Speaking)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Spain

Offer summary

Qualifications:

Bachelor's degree in a relevant field or equivalent experience., Strong communication skills in English, both written and verbal., Proficiency in customer support software and tools., Ability to troubleshoot technical issues effectively..

Key responsibilities:

  • Provide timely and effective support to users via email, chat, and phone.
  • Assist users in resolving technical issues and inquiries.
  • Document and track user interactions and resolutions in the support system.
  • Collaborate with other teams to improve user experience and support processes.

Nexa logo
Nexa
51 - 200 Employees
See all jobs

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.
Are you interested?

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