Bachelor's degree in Computer Science or related field., Proficiency in troubleshooting hardware and software issues., Experience with network administration and support., Strong communication skills for client interaction..
Key responsibilities:
Provide technical support to clients via phone, email, and in-person.
Diagnose and resolve IT issues in a timely manner.
Maintain and monitor IT systems and networks.
Document support activities and maintain accurate records.
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Tecala Group is an award-winning Australian provider of ICT Consulting, Managed Services, Cloud Services, Communications, Cyber Security and Automation.
Our relentless pursuit of progress and delivering brilliant outcomes are at the heart of what make us unique and memorable. We are enemies of average, everything we do is underpinned by a culture of integrity, credibility and positivity.