High school diploma or equivalent required., Strong communication skills, both verbal and written., Proficiency in using computer systems and call center software., Ability to work in a fast-paced environment and handle multiple tasks..
Key responsibilities:
Answer incoming calls and assist customers with inquiries.
Provide accurate information and resolve customer issues promptly.
Document call details and maintain records in the system.
Collaborate with team members to improve service quality.
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Excel SCD was born and has established itself on the Italian market as a manufacturer of furniture for beauty spaces. Today Excel is 100% Italian craftsmanship, with low environmental impact: a selection of luxury furnishings that create unique spaces in which to get excited, designed for those who want to make their mark in the world by protecting the planet and its precious resources.