Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Strong problem-solving skills and technical knowledge., Experience with customer support and troubleshooting., Familiarity with software applications and hardware systems..

Key responsibilities:

Provide technical support to clients via phone, email, and chat.

Diagnose and resolve technical issues in a timely manner.

Document support interactions and maintain accurate records.

Collaborate with other teams to improve support processes.

Klipboard is a leading provider of innovative business management software solutions - and the new name for Kerridge Commercial Systems (KCS). Under our new Klipboard name, we continue to offer industry-specific, cloud-based software across distribution, automotive, retail, rental, manufacturing, transport management and field service management. We remain the same robust, trusted, and innovative partner we have always been. We have the same values - and we believe in them more strongly than ever. Our mission is to understand your goals, adapt to your industry’s demands, help you get ahead of changing customer needs and provide systems that evolve with you.   Klipboard has a comprehensive - and growing - range of solutions available for you to take advantage of in one place. We continue to be here to support your business's digital transformation and increase your productivity, efficiency, visibility, and control. We offer everything from cloud solutions, mobile applications, eCommerce solutions, digital payments, field service management, ePOS, CRM, route planning to asset tracking, warehouse management, data-intelligence and much, much more. For over 45+ years, we have been a leading provider of innovative business management software solutions. We employ over 1650 people throughout our global offices in the UK, Europe, Nordics, North America, Africa and Australia. We currently support over 50,000 customers worldwide. Please visit us at www.klipboard.com for more information and to book a call with one of our specialist team today. WE ARE HIRING: we are also actively recruiting for multiple roles in software development, product, support, implementation, and project management – please check out our Jobs page for more. #weareklipboard

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