Bachelor's degree in a relevant field or equivalent experience., Strong communication and interpersonal skills., Proficiency in claims processing and customer service., Ability to analyze and resolve customer issues effectively..
Key responsibilities:
Assist customers with their claims inquiries and provide timely updates.
Evaluate and process claims according to company policies.
Collaborate with internal teams to ensure customer satisfaction.
Maintain accurate records of customer interactions and claims status.
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Safeguarding a brighter future for our customers, our employees and the community.We’re on a mission to be Australia’s best insurer by providing affordable, comprehensive and dependable insurance solutions to Australians.As an underwriter and insurer, millions of Australians look to us to protect them - when they need it most.Our range of general insurance products protect customers on the road, at home and on holiday with various, Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.