Offer summary

Qualifications:

High school diploma or equivalent required., Minimum of 1 year of customer service experience., Experience in dental or orthodontics preferred., Basic knowledge of Excel and understanding of ledgers with debits and credits. Bilingual in Spanish is a plus..

Key responsibilities:

Provide customer service for orthodontic revenue cycle through calls and emails.

Conduct chart auditing to ensure accuracy.

Communicate with patients regarding declined credit card payments via various channels.

Assist in maintaining a supportive team dynamic and contribute to team events.

Job description

Patient Financial Servives Representative - Orthodontics

SummaryThe Patient Financial Services Representative is responsible for customer service and chart auditing for othodontic revunue cycle.

Range Pay Range $18.50-$24.00/hour (Based on experience)

This is remote position and we are seeking candidates who reside in Pacific and Mountain time zones.

We are seeking a dynamic individual who loves to make an impact to join CHOICE Healthcare Services, where our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate

Care for your wellbeing and work-life balance
Professional and personal growth
Experienced leadership support
Fun and supportive team dynamic with events and celebrations
Comprehensive benefit package

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Provide orthodontic revenue cycle customer service through inbound and outbound calls
Complete chart auditing
Reach out to patients and other parties involved regarding declined credit card payments via email, text, and phone

Education/Experience