Offer summary

Qualifications:

Fluent in French and English, both written and spoken., Strong communication and interpersonal skills., Experience in customer support or a related field is preferred., Proficient in using customer support software and tools..

Key responsibilities:

Provide timely and effective support to customers via phone, email, and chat.

Resolve customer inquiries and issues efficiently and professionally.

Document customer interactions and maintain accurate records.

Collaborate with team members to improve service processes and customer satisfaction.

🎯 Onepilot mission is to revolutionize how brands interacts with their customers by making Customer Care Outsourcing simple and flexible. We exist to provide customers with efficiency, transparency and reactivity in their relationships with top brands.👉 From small businesses to blue chip companies, over 2 million end users contacted Onepilot over the past year, getting a qualitative, instant and 24/7 answer across all channels: mail, chat, phone or social networks.💡 Set up in 72 hours. Omnichannel. +150 clients in France, UK, Germany, Spain and 10+ countries in Europe.

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