Offer summary

Qualifications:

English level B2 or higher, Basic computer literacy, Strong communication skills, Attention to detail and active listening skills.

Key responsibilities:

Participate in IT Operations and IT Service Management training

Provide holistic user support during the program

Learn to use popular knowledge management tools

Engage in remote learning and collaborate with mentors.

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

Job description

EPAM Campus offers a free IT Operations & Support training program to help you gain market-oriented hard and soft skills alongside IT professionals. In this intensive course, you will understand the fundamentals of IT Operations and IT Service Management, learn how to provide holistic user support and master popular knowledge management tools.

This program will last ~2 months and require ~15 hours of weekly engagement. Completing it won't guarantee a job, but it will lay a solid foundation to enter the profession confidently, either at our company or in the broader IT market.

Requirements

English level B2 (Upper-Intermediate) and higher
Basic computer literacy
Strong communication skills
Attention to detail and knack for active listening

Nice to have: 

Basic knowledge of IT service management

We offer

Remote learning from any location in Armenia
Free-of-charge training program and educational materials
Technology mentors from around the globe
Market-oriented content tested in numerous runs
AI tools for delivering a cutting-edge learning experience
Opportunity to join more advanced training stages

EPAM Armenia is a team of talented innovators united by a passion for technology. In 2014, we opened our first office in Yerevan, and now we have a second engineering hub in Gyumri. We've built a continuously learning organization that helps its employees rapidly advance their careers. Here you will work with the world's industry leaders, support impactful projects using the latest technologies, collaborate with multi-national teams, and have access to a wide variety of development opportunities.

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