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Team Lead of Customer Support

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Ukraine

Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in customer support or team leadership roles., Strong communication and interpersonal skills., Ability to analyze data and implement process improvements..

Key responsibilities:

  • Lead and manage the customer support team to ensure high-quality service.
  • Develop and implement customer support policies and procedures.
  • Monitor team performance and provide coaching and feedback.
  • Collaborate with other departments to enhance customer experience.

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Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.
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