Bachelor's degree in a relevant field such as Computer Science or Business Administration., Strong technical background with experience in software or IT services., Excellent communication and interpersonal skills to manage client relationships., Proven problem-solving abilities and a customer-focused mindset..
Key responsibilities:
Serve as the primary point of contact for assigned clients, ensuring their needs are met.
Manage technical account issues and provide solutions in a timely manner.
Conduct regular meetings with clients to discuss their requirements and project updates.
Collaborate with internal teams to deliver exceptional service and support to clients.
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