Offer summary

Qualifications:

Bachelor's degree in Finance, Business Administration, or related field preferred., Strong communication and interpersonal skills are essential., Proficiency in financial software and Microsoft Office Suite is required., Previous experience in customer service or financial services is a plus..

Key responsibilities:

Assist customers with financial inquiries and provide solutions.

Process transactions and maintain accurate records of customer interactions.

Collaborate with team members to improve service delivery and customer satisfaction.

Prepare reports on customer feedback and service performance metrics.

Built on a foundation of trust, integrity and promise, we proudly serve over 71,000 outstanding organizations and more than 17 million individuals. ¹ We take great pride in helping people with saving, investing and advice, while providing them with the tools and resources they need to help reach their financial goals. We’re continuing to grow — and innovate — every day. Our mission is to empower financial freedom for all. That mission starts by delivering advice, personalized guidance and critical support. We strive to meet the unique needs of everyone we serve and embrace the opportunity to inspire them along their journey. Disclosures: https://www.empower.com/social-media/. ---------------------------------------------------------------------------------------- ¹ 1 As of April 1, 2022.

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