Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proficiency in troubleshooting hardware and software issues., Strong communication skills for client interaction., Experience with network configurations and support..

Key responsibilities:

Provide technical support to end-users via phone, email, or in-person.

Diagnose and resolve technical issues related to hardware and software.

Maintain and update documentation of support processes and solutions.

Collaborate with IT team to improve system performance and user experience.

Koniag Government Services (KGS) supports the values and traditions of our Native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services, and Operational Management to Federal Government Agencies. We apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and Native communities.Through our wholly-owned subsidiary companies, including SBA Certified 8(a) and HUBZone companies, we provide exceptional service to our Government clients with a committed focus on: Community Mission. Solution Oriented. Exceptional People. Our commitment to quality delivery is demonstrated by our independently accredited CMMI/Dev Level3, CMMI/Svc Level3, ISO 9001:2015 Quality Management System, and ISO 20001:2011 Service Management System. KGS is headquartered in Chantilly, VA with offices all over the country.

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