Senior Operations Software Engineer

🌎 Location: Remote within the UK/Europe

⬆ Reporting Into: VP, AI Operations

About Ceros

At Ceros, we believe that creating powerful digital experiences is essential for helping organizations tell their stories and differentiate their brands. In a world where buyers are inundated with endless digital noise, it’s critical for brands to deliver experiences that inspire, educate, and make a lasting impact on the audiences that matter most.

Our no-code content creation platform empowers businesses to transform the buying journey with rich, interactive experiences that capture the attention of buyers and drive enduring business outcomes. The platform makes it faster, easier, and more cost-effective to create premium digital experiences, allowing businesses to scale it across their go-to-market programs.

Today, Ceros powers some of the most engaging experiences on the web. In 2023 alone, interactive content created with Ceros — from websites to landing pages and pitch decks to case studies— was viewed more than half a billion times, with over 3 million comments added using MarkUp, our visual collaboration tool.

Working at Ceros means making an impact at scale. Our platform supports leading brands including Workday, Colliers, Getty, McKesson, and McKinsey. Ceros is backed by top-tier investors, including Sumeru Equity Partners, Grotech Ventures, and Greycroft.

The Role

Ceros is a dynamic and innovative organization focused on building internal tools and automation that drive efficiency across Sales, Customer Success, and Finance. Our Ops Engineering team develops and maintains a wide range of applications—many of which are AI-powered—that streamline operations, surface critical insights, and improve the way teams work.

We’re a small, highly technical team of experienced engineers with a growing data function. We own a diverse set of internal tools and pipelines, and we're looking for a Senior Software Engineer who thrives in a fast-moving environment, is comfortable taking ownership of projects, and enjoys solving high-impact problems.

While many of our applications leverage AI technologies, you don’t need prior AI experience to succeed in this role. What you do need is strong engineering fundamentals, deep experience in JavaScript/TypeScript, Node.js, SQL, and AWS, and a genuine interest in building modern, efficient internal tools—including AI-powered ones.

Key Responsibilities

• Own and lead the development of internal applications built using JavaScript/TypeScript, Node.js, and AWS serverless technologies (Lambda, Aurora, S3, SQS)
• Design and implement new features based on operational team needs (Sales, CS, Finance), working directly with stakeholders to understand and solve real problems
• Maintain and improve existing tools—many powered by AI—that automate workflows or provide business-critical insights
• Work on AI-powered features as a core part of the role—you’ll help build and maintain tools that use technologies like LLMs, prompt engineering, and vector search. You don’t need to be an AI expert on day one, but you should be excited to learn and apply these technologies quickly
• Develop a deep understanding of how our GTM teams operate, including their sales processes and workflows within HubSpot, in order to build tools that drive real efficiency and impact
• Enhance DevOps practices, including CI/CD pipelines (GitHub Actions), monitoring, and infrastructure automation
• Collaborate with other engineers and data professionals to ensure applications are reliable, scalable, and maintainable
• Evaluate third-party services and tools (including AI vendors) and make build-vs-buy recommendations
• Contribute to a culture of engineering excellence, continuous improvement, and pragmatic innovation

Practical stuff we anticipate you having

• 5+ years of software engineering experience with strong proficiency in:
• JavaScript/TypeScript
• Node.js
• SQL
• AWS, particularly serverless tools like Lambda, Step Functions, SQS, and Aurora
• Familiarity with DevOps tooling including CI/CD (especially GitHub Actions) and infrastructure as code
• Comfortable taking ownership of end-to-end systems, from architecture and implementation to testing and deployment
• Strong collaboration and communication skills, with the ability to work effectively across time zones with some team overlap expected
• Curiosity about AI/ML and a strong desire to learn how to use tools like OpenAI APIs, prompt engineering, or vector databases (e.g., Pinecone, Weaviate)
• A genuine interest in understanding how Sales, CS, and Finance teams work—and tailoring tools to fit their workflows
• (Nice to have) Experience with Python
• (Nice to have) Familiarity with Redshift, Metabase, or other analytics tools
• (Nice to have) Experience working with HubSpot, Slack integrations, or similar business operations tools
• (Nice to have) Interest or side project experience in AI or ML, even if informal

Why Join Us?

• Build impactful tools that support high-leverage teams across the business
• Take ownership of applications and architecture in a small, senior-level team
• Learn and apply AI technologies in production while being supported by a technical team
• Influence the internal tooling and automation roadmap at a fast-moving company
• Enjoy autonomy, technical variety, and opportunities for continuous learning and growth

Key Things to Know

• We want you to start ASAP 
• This is a remote-first role, where you will be required to be flexible and overlap with our teams in the US

Benefits

📈 Stock options

👶 Paid parental leave: 12 weeks for primary caregivers, 4 weeks for secondary caregivers

🌴 Flexible time off

🤒 Paid Sick days

💵 Stipend for your home office setup

💻 Excellent gear (Macbook Pro, external monitor, etc.)

👩‍💻👨‍💻  Stipend towards experiences in which Cerosians can collaborate, educate, and create social connections with one another

🏢 Unlimited access to co-working spaces around the globe

*Varies based on location

Please be aware of fraudulent job offers. Ceros will never request payment, banking details, or sensitive personal information during the hiring process. All official communication will come from a @ceros.com domain or from our Greenhouse email account. If you receive a suspicious message, do not respond and report it to jobscams@ceros.com. This email address is intended solely for reporting suspicious activity. Job applications sent to this address will not be reviewed.

At Ceros, we are deeply committed to the recruitment, retention, and growth of diverse talent; uniting people from unique backgrounds in our shared passion for unlocking creativity through technology.

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information.  We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.