Bachelor's degree in Business Administration or related field., Proven experience in global service management or similar roles., Strong leadership and communication skills., Ability to manage cross-functional teams and projects..
Key responsibilities:
Oversee global service operations and ensure high-quality service delivery.
Develop and implement service strategies to enhance customer satisfaction.
Collaborate with clients to understand their needs and provide tailored solutions.
Lead and mentor service teams to achieve performance goals.
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Metrix is an experienced leader in the condition monitoring and asset protection industry. For more than 55 years, Metrix has been the preferred supplier of industrial vibration monitoring systems to many of the world’s leading manufacturers and users of pumps, motors, fans, cooling towers, gas turbines, generators, centrifugal and reciprocating compressors, and other rotating and reciprocating machinery. With headquarters in Houston, Texas, we operate in more than 65 countries via factory-direct sales, along with a strategic network of instrumentation partners. We invented the technology of simple, affordable machinery protection with our vibration switch offerings, revolutionary digital proximity systems and 4-20mA vibration transmitters, robust high-temperature velocity sensors, and innovative impact transmitter technology. We look forward to working with our customers to provide the best solutions to meet their requirements.