Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..
Key responsibilities:
Manage customer relationships to ensure satisfaction and retention.
Conduct regular check-ins and meetings with clients to address their needs.
Analyze customer feedback and usage data to improve service delivery.
Collaborate with internal teams to resolve customer issues and enhance product offerings.
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AdviserPlus is the UK’s leading provider of HR technology, consulting, and advisory services.
At the core of our mission is digital transformation and simplicity.
We focus on building a positive culture where people can thrive and contribute to business success. By simplifying the HR experience and making it more accessible and agile, we remove complexity from the equation.
Through the integration of cloud-based HR technology, data insights, and expert guidance, we empower your leaders, engage your people, and drive operational efficiency.