Offer summary

Qualifications:

High school diploma or equivalent required., Proven experience in debt collection or customer service preferred., Strong communication and negotiation skills are essential., Familiarity with relevant laws and regulations regarding debt collection is a plus..

Key responsibilities:

Contact debtors to collect outstanding payments via phone and email.

Maintain accurate records of all communications and transactions.

Negotiate payment plans and settlements with clients.

Report on collection progress and provide updates to management.

HM Revenue and Customs (HMRC) is the UK’s tax, payments and customs authority. We collect the money that pays for the UK’s public services and help families and individuals with targeted financial support. We help the honest majority to get their taxes and payments right, and make it hard for the dishonest minority to cheat the system. We use LinkedIn to post regular updates about HMRC’s work on subjects that will be of interest to the LinkedIn community, for instance business tax and advice on running your company, news on tax policy, and HMRC recruitment opportunities. This page is monitored by HMRC's Social Media Team, but at present we are unable to respond to comments. Connecting with HM Revenue and Customs GOV.UK: www.gov.uk/HMRC Twitter @HMRCgovuk - news, updates and guidance from HMRC @HMRCcareers - news, updates and job alerts from HMRC’s Talent Acquisition team @HMRCPressOffice - our press office account providing multi-media press releases Facebook www.facebook.com/HMRC Blogs Life at HMRC blog - https://lifeathmrc.blog.gov.uk/ Working with tax agents - https://taxagents.blog.gov.uk Customer service Our customer service team is able to answer general queries at @HMRCCustomers or on our Facebook page www.facebook.com/HMRC. https://linktr.ee/HMRCgovuk

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