Offer summary

Qualifications:

5+ years of experience in a client-facing role, preferably as a Technical Account Manager or Product Manager., Technical background, ideally starting as a Software Engineer, with knowledge in AI, ML, data, or SaaS., Strong communication skills to bridge technical and business discussions., Ability to build rapport with clients and understand their business needs..

Key responsibilities:

Manage key client accounts and tailor B2B Gen AI solutions to meet their needs.

Act as a liaison between technical teams and clients, simplifying complex concepts.

Oversee project execution from concept to delivery, ensuring client satisfaction.

Lead workshops and training sessions to enhance client engagement and service delivery.

Job description

Technical Account Manager (Generative AI Solutions) – Remote (Ireland)

We’re on the lookout for a Technical Account Manager who can lead client relationships, steer solution delivery, and bring bold ideas to life in partnership working with a growing hi-tech client who deliver solutions using the latest in Gen AI technology.

This is a fully remote role in Ireland with a vibrant, values-driven company that’s scaling fast and doing exciting work at the intersection of Gen AI, consulting, and real-world impact.

The Technical Account Manager role will suit some who is currently in a similar role, or a client facing Product Manager. As technical knowledge is required, you'll have started your career as a Software Engineer before moving on to a Technical Account Manager or Product Manager type role. The mix of client facing and technical skills is an absolute must.

Requirements

What You’ll Be Doing:

As a trusted partner to some of the organisation’s most important clients, you'll:

Take charge of key accounts, understanding business needs and helping shape tailored B2B Gen AI solutions that deliver real results.
Act as the vital link between the technical and business worlds—making the complex simple, and the possibilities clear.
Oversee projects from concept through execution, ensuring timelines are met, value is delivered, and clients stay delighted.
Lead workshops, create action plans, and guide training sessions to boost client adoption and impact.
Spot new opportunities for value-add and continuously improve how services are delivered.
You must have technical knowledge to bridge communications between the engineering team and client side developers. Ideally you may have started your career as a Software Engineer before moving into Technical Account or Product Management.

This is a role for someone who thrives in fast-moving, client-centric environments where no two days look the same and your work truly matters.

What You Bring:

Experience working with clients on technical products, services, or teams—bonus points for AI, ML, data, or SaaS experience.
A knack for building rapport with clients, understanding their goals, and designing solutions that work.
Confidence leading conversations with both technical teams and business decision-makers. This is where your technical knowledge comes into play.
Strong communication skills and a natural ability to keep things on track, even when they’re complex.
Curiosity, initiative, and a love of solving problems collaboratively.

Benefits

Why This Role?

100% Remote – Work from home in Ireland with occasional in-person client visits (travel costs covered).
Learn AI - You will learn more about AI, keeping up to date with progressions in Generative AI technology.
Make an Impact – Work on projects that truly move the needle for clients.
Grow Fast – Develop new skills across a wide range of technologies and industries.
Work with Purpose – Join a company that values innovation, integrity, and positive change—not just profits.
Shape the Future – Your input won’t just be heard—it’ll help steer the direction of solutions and strategy.