Consultant II

Hi, I'm Juhi Banerjee, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

Our Consultant II position is responsible for assisting clients with understanding and optimizing CSG’s product and solution functionality. 

We are looking for a Consultant II who will:

• Provide consulting service for-fee to clients who need to address strategic business issues by identifying and enhancing product functionality, systems, technology, and operations 

• Participating in project consulting team 

• Identify issues and assist to provide possible solutions 

• Manage scope, internal/customer resources, deliverable, and timelines 

• Participate in requirements gathering sessions performing gap analysis, system review, and data analysis 

• Provide billing details for timely invoices of assigned projects 

• Assist on large-scale long-term projects 

• Develop, coordinate internal resources and track/verify implementation efforts 

• Manage indirect reports externally and internally 

• Formulate team structure, develop project strategy, and resource management throughout project 

• Work with internal departments to generate sales leads 
• Ability to travel to customer sites up to 25% 

Is this opportunity right for you? We are looking for candidates who:

• Bachelor’s degree or a related field or equivalent experience 
• 2-3 years of consulting experience in the B2B software technology or high-tech industry 
• 2 years of Vantage experience a plus 
• Experience with CRM, Billing, Order Management definition, configuration, implementation, or upgrading projects preferred 
• Broad knowledge of operational end-to-end solutions 
• Ability to work independently while maintaining a team relationship 
• Demonstrate effective written communication, interpersonal, and presentation skills 
• Excellent project management skills and client interfacing

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSGer Perks & Benefits

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

View More Benefits  

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):