Senior Underwriter, Life & Living Benefits

Company:  CLIC
Department: Underwriting
Employment Type: Regular Full-Time 
Work Model: Remote 
Language: English is required, French is an asset. 
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Individual Insurance team provides financial security and peace of mind for Canadians. Our client centric team is focused on delivering competitive solutions to meet the needs of our clients. Our success is driven by our specialized team who are passionate about excellence, innovation and sustainable practices to enhance our organization's success. 

The Senior Underwriter provides risk assessment of individual insurance for life, critical illness and medical disability lines. The position works closely with the field, providing training, support and issue resolution. The role also provides guidance to less experienced underwriters or other new business staff and participates in product, policy and process improvements.

How you will create impact:

• Reviewing and analyzing medical information, financial history and other personal information to categorize appropriate risks
• Utilizing product knowledge and procedures/guidelines to assess complex applications and policy changes with multiple risks and various combinations of risks that may or may not interact with each other.
• Understanding and determining reinsurance impact on risk, determining the need to refer the case to a higher authority (Senior Underwriting consultants, Team Leads, Medical Director and Manager).
• Making high-level decisions in accordance with our Company’s guidelines, procedures and time standards in a cost-effective manner.
• Compiling an electronic summary of underwriting requirements for each client for each product line on the Phoenix system, which feeds information to the Life Pages displaying requirements for Advisors.
• Working with Distribution Management staff on complex cases and on training issues related to the field.
• Supporting advisors in their pursuit of compensation goals, club validation, etc., by ensuring that their business is processed accurately and promptly during sales contest and cut-off periods.
• Identifying needs to deviate from procedure(s) or to explore alternate means of obtaining information needed to underwrite and provide recommendation for referral to Chief Underwriter.

How you will succeed:

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support your peers.

To join our team:

• You have a post-secondary education with 2-3 years of related work experience.
• You have completed or are working towards Fellow, Academy of Life Underwriting (FALU) or Academy of Life Underwriting (FLMI) designation.
• You have demonstrated decision making, communication and interpersonal skills are necessary.
• You have treated all confidential material with a high level of integrity.
• You have effectiveness and efficiency of resource management in achieving results while maintaining consistently high levels of quality, accuracy and timeliness, as well as continuously striving to improve processes, reporting and service levels.
• This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members. 

What you need to know:

• Strict confidentiality with respect to client’s medical history, financial status and other personal information.

What's in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

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