Associate Salesforce Developer/Admin - Shockwave

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

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Job Description:

Johnson & Johnson is hiring for an Associate Salesforce Developer/Admin to join our team located in Santa Clara, CA.

Position Overview

The Associate Salesforce Developer/Administrator will work with the Salesforce team to support the ongoing administration & development of our Salesforce environment. The successful candidate will have a record of success in improving processes and adoption using the Force.com platform. This role will work closely with Commercial Operations, functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes including quoting, case management, integrations, and other core processes. This role will be responsible for the executing of the day-to-day configuration, support, maintenance and improvement of all software/hardware Sales tools.

Essential Job Functions

• Serve as system administrator for the Salesforce.com environment with 400+ users
• Handle all basic administrative functions including user account maintenance, reports and dashboards, flows, code, ERP integrations and other routine tasks
• Complete regular internal system audits and prepare for upgrades
• Manage Salesforce.com data feeds and other integrations
• Coordinate the evaluation, scope and completion of new development requests.
• Work with management team to establish suitable business processes to support administrative, development, and change management activities
• Assist in training of new users, and upskilling existing Salesforce.com users across the organization
• Effectively act as the liaison between our users, vendors and the application development teams
• Work independently with members of the user community to define and document both current state and ongoing development requirements
• Manage and support all software/hardware Sales tools including Formyoula, Salesforce Mobile, iPads, and other applications.
• Design and implement new processes and facilitate user adoption
• Build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Competent in Apex and Javascript languages
• Design, develop, and deploy Apex triggers and LWC interfaces to support business requirements

Requirements

• BS or BA preferred or equivalent experience
• 1 to 2 years of experience as a Salesforce.com administrator
• JavaScript knowledge a plus
• Salesforce Admin certified (ADM201)
• Sales Cloud, Service Cloud and Developer certifications preferred
• Proven ability to design and implement new processes and facilitate user adoption
• Strong understanding of the SFDC platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of Salesforce.com best practices and functionality as it pertains to various functions such as: lead tracking, opportunity pipeline, quotes, marketing campaigns, security models & account hierarchy, forms, etc.
• Strong data management abilities
• A documented history of successfully driving SFDC projects to completion
• A demonstrated ability to understand and articulate complex requirements
• This is a fully remote role. In order to be considered, candidates must reside in Eastern Standard Time (EST) or Central Standard Time (CST) to provide support to our international team.
• Domestic and international travel is required for this role, up to 10%
• Experience with FDA regulated environments desirable
• Previous experience working in a SCRUM or agile environment desirable
• Must possess strong customer service skills
• Written and verbal communication skills to communicate effectively at all levels.
• Ability to work in a fast-paced environment while managing multiple priorities
• Operate as a team and/or independently while demonstrating flexibility to changing requirements.

Additional Information:

• The anticipated base pay for this position is $63,000-$102,350 annually.

• The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

•  Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.  

• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). 

• Employees are eligible for the following time off benefits: 

  • Vacation – up to 120 hours per calendar year  

  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year  

  • Holiday pay, including Floating Holidays – up to 13 days per calendar year 

  • Work, Personal and Family Time - up to 40 hours per calendar year  

• Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center  (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is :

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