Senior Revenue Operations Manager

About Pantheon

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft, and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows.

The Role

As a Senior Revenue Operations Manager, your mission is to help drive the volume, velocity, and value of our acquisition outcomes by optimizing key parts of our go-to-market motion.

This is a hands-on, high-impact individual contributor (IC) role that partners closely with Sales, Marketing, Finance, Central Operations, CRM, and Business Analytics teams. You'll provide critical insights, build scalable processes, and help drive operational excellence across our North America and EMEA sales teams (~20 reps, plus SDR and SE support).

You'll be responsible for managing forecasting processes, improving sales conversion rates, supporting territory alignment, and helping to optimize incentive programs. This role is about executing projects, solving problems, and driving measurable business outcomes.

You will be responsible for:

• Supporting the forecasting process for new business, partnering with Sales Leadership and Central Ops to improve accuracy and predictability.
• Analyzing pipeline and conversion rates to identify areas for improvement, and helping to drive initiatives that enhance sales performance.
• Assisting with compensation planning and incentive effectiveness, working with Sales Leadership and Finance to support program execution and reporting.
• Helping align territory design with go-to-market strategy, ensuring balanced rep coverage and opportunity distribution.
• Partnering with CRM, Analytics, and Revenue Enablement teams to improve data quality, reporting, and sales process efficiency.
• Providing insights into pipeline health, sales performance, and key trends to support data-driven decision-making.
• This is an execution-first role where you’ll apply operational expertise, analytical rigor, and cross-functional collaboration to help accelerate revenue growth.

What You Need to Succeed

Drive Forecasting Support & Sales Execution

• Manage and support the new business forecasting process with a focus on accuracy and actionable insights.
• Work closely with Sales Leadership and Central Ops to refine forecast models and methodologies.
• Help ensure sales teams have visibility into performance metrics, pipeline trends, and forecast risks.

Optimize Sales Conversion & Pipeline Velocity

• Analyze sales funnel metrics to identify bottlenecks and inefficiencies.
• Collaborate with Marketing Ops to improve lead handoffs and ensure smooth pipeline management.
• Work with Enablement teams to ensure sellers have the tools and insights they need to drive better conversion outcomes.

Support Sales Compensation and Territory Planning

• Assist with the execution of compensation plans and incentive programs.
• Partner with Finance and Sales Leadership to support comp plan analysis and adjustments based on business needs.
• Help manage territory alignment processes to maximize opportunity coverage and rep productivity.

Operational Excellence & Insights

• Maintain clean and accurate CRM data in partnership with Sales, Marketing, and Ops teams.
• Build dashboards and reports that provide visibility into key sales KPIs and operational trends.
• Help streamline processes to improve efficiency and drive consistent sales execution.
  
  

What You Bring to the Table 

• 5+ years of experience in Sales Operations, Revenue Operations, or similar roles in a B2B SaaS environment.
• Hands-on experience with forecasting, pipeline analysis, sales performance reporting, and sales process optimization.
• Strong analytical skills with the ability to turn data into actionable insights.
• Familiarity with CRM systems (Salesforce preferred) and sales technology tools.
• Experience supporting compensation plan design and territory alignment processes is a plus.
• Excellent cross-functional collaboration and communication skills.
• A mindset focused on execution, problem-solving, and continuous improvement.

Why Join Us?

• High Impact, High Visibility – Directly contribute to optimizing revenue growth across our sales teams in North America and EMEA.
• Collaborative, Cross-Functional Work – Work closely with Sales, Finance, Marketing, and Business Analytics teams.
• Opportunity to Build and Scale – Help shape and evolve the operational foundations of our GTM motion.

What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and equity plan
• Flexible time off, sick days, and 13 paid holidays
• Comprehensive medical insurance including Health, Dental, and Vision
• Paid parental leave (plus fertility, adoption, and other family planning benefits)
• In-office workspace (San Francisco)
• Monthly allowance for wellness, reading, and access to LinkedIn Learning for continued development
• Events and activities both team-based and company-wide that inspire, educate, and cultivate

Pantheon is an equal-opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

The US base salary range for this position is $131,000-158,000 per year. This position also offers a performance bonus dependent on company performance. Our salary ranges are determined by role, level, and location. 

After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security.

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