Outreach Coordinator

Position Description Under the direction of the Assistant Director of Operations, the Outreach Coordinator (classified as an Emergency Management Operations Administrator) will support a wide range of emergency management functions across operational coordination and public engagement. This position is responsible for developing and implementing community-based disaster preparedness initiatives, coordinating outreach strategies, managing crisis communication systems, and delivering targeted preparedness information to the public. In addition to community-focused duties, the Outreach Coordinator will support citywide emergency operations and continuity planning efforts, serve in the Emergency Operations Center as needed, and rotate as an on-call Watch Officer. This role bridges external engagement with internal coordination to advance EMD’s mission of building resilience and operational readiness across the City of Minneapolis. The Outreach Coordinator generally works regular business hours in an office environment, as assigned. However, the incumbent will have work hours that include evenings/weekends to meet with neighborhood associations and other organizations. Funding This position is grant-funded with funding secured on an annual basis; renewal of the grant will be continually sought. Work Location This position may qualify for flexible work arrangements, including a hybrid model with some days working remotely and others in the office. The City of Minneapolis does not sponsor applicants for work visas. Job Duties And Responsibilities Lead and coordinate city-wide emergency preparedness activities and outreach initiatives, supporting the implementation of emergency operations and continuity of operations plans through both internal coordination and public education. Develop and implement internal and external communication and outreach strategies that support enterprise-wide emergency preparedness, response coordination, and community resilience goals. Serve as an on-call City Watch Officer with delegated authority, in rotation with other qualified personnel, using command-level judgment about the need for and scope of any City response to observed threats or hazards, determine and establish appropriate organizational coordination, including virtual or physical emergency operations center, activate resources from within and outside the City, and direct execution of the response/coordination plan. When needed, serve in the Emergency Operations Center in a position that may supervise employees and contractors as assigned, including but not limited to standard Branches, Divisions, Groups, Units, and Technical Specialists as defined by the National Incident Management System. Share operational emergency preparedness practices related to external threats and hazards and advise staff and external stakeholders as to appropriate pre-response and response actions. Analyze, interpret, and implement regulatory, statutory, and policy guidance and mandates as they apply to emergency management operations, and communicate with State and Federal governments to evaluate and assess community preparedness against requirements and/or guidance. Responsible for developing policy papers, reports, standard operating guidelines, ordinances, and legislation. Anticipate future disasters and take preventive and preparatory measures to build disaster-resistant and disaster-resilient communities. Use sound risk management principles (i.e., hazard identification, risk analysis, and impact analysis) in assigning priorities and resources related to community operations for preparedness. Analyze and report on emergency preparedness capabilities, program effectiveness, and operational coordination outcomes across the department. Develop and implement new initiatives to maximize effectiveness and efficiency in pursuit of departmental, City, regional, State, and Federal objectives. Research and analyze emergency management policy options, make recommendations, and assist in the implementation of selected options. Working Conditions Normal Office Setting Required Qualifications Minimum Qualifications: Bachelor's Degree in Communications, Public Affairs, Emergency Management, or Equivalent Minimum Experience: Five years of experience performing similar duties in a public or private administration setting. Licenses/Certifications: N/A Equivalency: An equivalent combination of education and experience closely related to the duties of the position MAY be considered. Selection Process: The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process. Background Check: The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. Drug and Alcohol Testing: All job applicants must pass a pre-employment drug and alcohol test once a conditional offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position. Union Representation: This position is represented by a collective bargaining agreement between the City of Minneapolis and the [ MPEA (CPE) ] . For more information on the terms and conditions of this agreement please visit our website. Eligible List Statement: The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two (2) months after it has been established. Interview Selection: The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position. Knowledge, Skills And Abilities Emergency Management Training Certification from the state of Minnesota and/or Certified Emergency Manager through the International Association of Emergency Managers or equivalent or the ability to achieve it in a reasonable time. The ability to achieve a Certificate of completion of Incident Command System 100, 200, 300 and 400 or Minnesota equivalent in a reasonable time. Experience identifying and assessing vulnerabilities, needs, and/or preferences across diverse communities and designing outreach strategies tailored to the unique characteristics of each Strong knowledge of emergency management operations, logistics, finance or administrative practices, laws and statutes at the federal, state and local level. Working knowledge of all areas served by the City Departments. Ability to executive judgment, sometimes based on limited information and limited time, when to commit or hold resources to mobilize escalate or demobilize emergency operations or facilities such as the Emergency Operations Center. Ability to work effectively with and within the diverse communities that reside, and work in the City. Ability to manage, coordinate and implement programs with staff from multiple departments and businesses. Interacts with management of other departments and division to accomplish goals. Ability to develop long range plans and programs and the ability to look for ways to proactively accomplish goals and objective through planning, process improvement and innovation. Knowledge and ability in the development and use of new technology and systems. Extensive knowledge in the practices and principles of Emergency Management, community engagement and outreach and interest or experience in emergency response. Strong and effective communication skills, with the ability to articulate a point or opinion, listen to feedback and incorporate other points of view; ability to build effective working relationships with a broad base of potential partners. Ability to effectively react to situations that require immediate attention and tactical or strategic response. Experience working in matrix organization across functional or disciplinary boundaries. Ability to implement plans procedures and processes during an emergency event. Ability to write clearly and succinctly in a variety of communication setting and styles. As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis. The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer. Benefits Summary Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page. Insurance Health insurance Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica. Dental insurance The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees. Life insurance The city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance. Paid time off Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements. Paid parental leave City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child. Retirement City employees earn a pension and may choose to participate in additional retirement savings programs. Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits. Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS). Transportation Eligible City employees may choose to participate in the following transportation programs: Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price. Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars. Learning and development To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine’s, and St. Mary's University of Minnesota are available to City employees. Other Perks Employees can also take advantage of flexible spending accounts, the Emotional Wellbeing Solutions, health club discounts and more. 01 How did you find out about this position? (Select all that apply) Recruiter City of Minneapolis website City of Minneapolis employee City of Minneapolis job interest card City of Minneapolis Career Opportunities Bulletin Friend or family member League of Minnesota Cities website Diversityjobs.com website Governmentjobs.com website Indeed.com website Minnesotajobs.com website Minnesota Council of Nonprofits Website Other website LinkedIn Twitter Facebook Other social media site Newspaper Other media College or University Community organization Job Fair Professional association Site Visit 02 Please specify where you heard about this position (e.g., website name, City of Minneapolis employee name, job fair, professional association). 03 Please indicate below the highest level of education that you have completed. None High School Diploma or GED Associate Degree Bachelor's Degree Master's Degree Doctorate 04 How many years of experience do you have performing similar duties to those noted in the job announcement? No experience Less than 1 year 1 year but less than 3 years 3 years but less than 5 years 5 years but less than 7 years 7 years but less than 9 years 9 years but less than 11 years 11 years but less than 13 years 13 or more years 05 Do you have experience planning events such as public preparedness workshop or fair? Yes No 06 How many years of experience do you have presenting to a public audience? None Less than one year 1 year to less than 3 years 3 year to less than 5 years 5 year to less than 7 years 7 or more years 07 How many years of experience do you have in community outreach, public speaking, community group facilitation, and environmental issue advocacy with diverse racial and ethnic communities? None Less than 1 year 1 year, but less than 3 years 3 years, but less than 5 years 5 years, but less than 7 years 7 years or more 08 Describe any experience in community outreach, public speaking or community group facilitation within racially diverse and ethnic communities? (Provide "N/A" if not applicable.) 09 Are you able to fluently speak, write, and understand any of the following languages? (Check all that apply) Spanish Somali Hmong Laotian Amharic Oromo Vietnamese American Sign Language (ASL) None of the above Required Question