Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Proven experience in customer success or account management roles., Strong leadership and team management skills., Excellent communication and interpersonal abilities..

Key responsibilities:

Oversee the customer success team and ensure client satisfaction.

Develop and implement strategies to improve customer retention.

Collaborate with sales and product teams to enhance customer experience.

Report on customer success metrics and provide insights to executive leadership.

Empower Pharmacy and Empower Pharma are transforming the landscape of compounding pharmaceuticals by delivering personalized, high-quality medication solutions at scale. As a national leader in innovation, we specialize in meeting unique patient needs with tailored medications unavailable through traditional commercial options. Whether it’s customizing dosages, eliminating allergens, or creating convenient multi-drug combinations, we’re redefining what’s possible in personalized medicine. Our vertically integrated model as a licensed manufacturer, wholesaler, and pharmacy sets us apart. By streamlining the pharmaceutical supply chain and removing unnecessary intermediaries, we offer significant cost savings without compromising quality. Empower serves a dual role as a trusted partner to healthcare providers (B2B) and a direct resource for individual patients (B2C), manufacturing over 400 medications for millions across all 50 states and internationally. Headquartered in Houston, Texas, Empower Pharmacy encompasses both a dynamic 503A compounding pharmacy and an FDA-registered 503B outsourcing facility. With a mission to expand access to affordable, innovative healthcare solutions, we prioritize patient safety, exceptional service, and cutting-edge technology. Join us in pioneering a new era in compounding pharmaceuticals—where quality, affordability, and patient care go hand in hand.

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