Offer summary

Qualifications:

Associate's degree in Information Technology or related field preferred., Basic knowledge of computer hardware and software troubleshooting., Strong communication skills and ability to work in a team environment., Familiarity with operating systems and networking concepts..

Key responsibilities:

Provide technical support to end-users via phone, email, or in-person.

Assist in the installation and configuration of computer systems and software.

Troubleshoot hardware and software issues to ensure minimal downtime.

Document support requests and resolutions in the ticketing system.

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