High school diploma or equivalent required., Experience in customer service or support roles preferred., Strong communication and problem-solving skills are essential., Familiarity with CRM software is a plus..
Key responsibilities:
Provide timely and accurate responses to customer inquiries.
Assist customers with product-related issues and troubleshooting.
Document customer interactions and feedback in the system.
Collaborate with team members to improve service processes.
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Driving progress toward zero-emission mobility.
At ABB E-mobility, our purpose is to help our customers electrify mobility. We deliver innovative, scalable DC charging infrastructure and digital solutions that accelerate the global transition to sustainable transport.
Our offering includes high-performance DC chargers, an intelligent digital platform, a range of advanced services - including asset and energy management - and a comprehensive service package to ensure performance and reliability at scale.
With 15+ years of experience and operations in 109 countries, we've deployed 65,000+ DC fast chargers across 10,500+ sites, supported by a global team of 1,400 experts driving the future of e-mobility.
🌐 e-mobility.abb.com