Offer summary

Qualifications:

High school diploma or equivalent required., Excellent communication and interpersonal skills., Proficiency in using customer service software and tools., Ability to handle customer inquiries and complaints effectively..

Key responsibilities:

Respond to customer inquiries via phone, email, and chat.

Provide accurate information about products and services.

Resolve customer complaints in a timely manner.

Maintain detailed records of customer interactions and transactions.

We protect the public. We advance the profession. We enable CPAs to lead business and society forward. We ensure that our 100,000 members and 21,000 students meet the highest standards of integrity and expertise. We help them stay ahead of global market trends and abreast of regulatory change. CPAs represent a globally recognized, premium designation. Our Chartered Professional Accountants are valued by organizations in all industries for their financial expertise, strategic thinking, management skills and leadership. We believe that success happens when both business and society benefit. For information on the profession visit: cpaontario.ca.

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