Offer summary

Qualifications:

Native or fully fluent in Spanish and professional English skills., Experience as a receptionist, virtual assistant, or in a similar administrative role., Excellent phone manner and effective communication skills., Ability to multitask, prioritize, and pay attention to detail..

Key responsibilities:

Answer inbound calls professionally and route them to the appropriate staff member.

Take thorough messages and ensure they reach the intended recipient.

Act as a client liaison by fielding inquiries and scheduling appointments.

Provide administrative support, including drafting correspondence and data entry.

Job description

This is a remote position.

Schedule:

40 hours per week, Monday to Friday, 9:00 AM to 6:00 PM EDT with hour unpaid break

Role Overview

We are seeking a professional, detail-oriented Spanish Bilingual Receptionist to be the first point of contact for our firm. You'll answer our phones, route calls, take messages, and provide administrative support to keep our office running smoothly. We're looking for someone comfortable working with legal and private information who can multitask and communicate effectively with clients and staff. This is a full-time remote position with set hours Monday-Friday.

Responsibilities

Professionally and warmly answer inbound calls and route to the right staff member
Take thorough messages and pass them to the intended recipient
Act as a client liaison by fielding inquiries and scheduling appointments
Provide administrative support such as drafting correspondence and data entry
Make outbound calls to clients for follow-up or to collect information
Maintain organized records of calls and messages

Requirements

Native or fully fluent Spanish and professional English skills
Experience as a receptionist, virtual assistant, or in a similar administrative role
Excellent phone manner and ability to communicate effectively
Able to juggle multiple tasks, prioritize, and pay close attention to details
Comfortableworking with sensitive legal information
Reliable internet connection and computer
Has iCloud access since the client uses this for their scheduling