Security Services Technical Trainer 4

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. 

Our mission is simple: End Cyber Risk. We’re looking for a Security Services Technical Trainer 4 to be part of making this happen.

Overview 

The Security Services Trainer 4/Senior Curriculum Developer position at Arctic Wolf designs, creates, and implements training for internal Security Services (S2) team and potentially external AW customers as well. 

Senior curriculum developers work to design and implement effective learning resources that cater to diverse adult learner needs. They collaborate with stakeholders, such as instructional coordinators and subject matter experts, to create content that aligns with educational standards and organizational objectives. Their work supports both student learning and professional development through structured online and instructor-led training, multimedia resources, and cutting-edge instructional design. Ideal candidates have strong project management skills, a background in teaching or education, and a passion for fostering meaningful learning experiences. 

Key responsibilities: 

• Developing curricula - Design a new curriculum that meets the needs of adult learners at various grade levels or professional stages. 

• Collaborating with stakeholders -Work with subject matter experts (SMEs) to create effective educational materials. 

• Conducting needs assessments. Analyze the learning objectives of professional learners to determine curriculum requirements. 

• Creating instructional material - Create compelling blended learning journeys using adult learning principles incorporating multiple modalities. For example, develop multimedia resources, e-learning lessons, and other educational content to enhance learning experiences (includes but not limited to videos, demos, hands-on exercises, etc.).  

• Aligning with standards - Ensure curriculum design meets training development team standards and organizational goals. 

• Reviewing and updating curricula - Regularly revise instructional materials to incorporate feedback, new methodologies, and emerging technologies. 

• Training instructors - Communicate clearly to instructors the purpose, objectives, and content of lessons so they understand new and/or updated content in order teach it effectively and answer questions. 

• Implementing technology - Use educational technology and tools to create engaging, interactive learning formats and training assets. 

• Monitoring outcomes - Evaluate the effectiveness of curricula through learner and instructor performance metrics and feedback. 

• Learning new technology - Comfortable having to rapidly learn new technology and apply adult learning principles to distill it into effective lessons. This includes creating hands on lab activities in a complex technical environment. 

Qualifications and skills: 

• Self-starter. Ability to work a project from beginning to end with minimal guidance. Relies on their passion and experience for designing, developing, and maintaining technical learning content for various adult roles. 

• Education. A bachelor’s degree in education, curriculum design, or a related field. 

• Experience. 5–10 years of experience in instructional design, teaching adults in corporate settings, and/or curriculum development. Familiarity and experience with learning technologies and Learning Management Systems (LMS). 

• Communication skills. Strong verbal and written skills for collaborating with stakeholders and presenting ideas effectively. Experience partnering with senior stakeholders on learning initiatives. 

• Instructional design expertise. Knowledge of instructional design methodologies and educational technology tools. 

• Project management. Ability to manage curriculum development projects from planning to implementation. 

• Technical curriculum development skills. Solid grasp of instructional fundamentals for adult learners. Proficiency in tools like multimedia software (Adobe Premiere Pro/Techsmith Snagit, e-learning platforms (Articulate: Rise 360), and Microsoft Office. 

• Problem-solving skills. Capability to address learning challenges and create innovative solutions. 

• Knowledge of learning standards. Familiarity with adult learning methodologies for corporate settings. 

• Certifications. Credentials in instructional design or curriculum development are an advantage. 

• Technical Cyber Security skills. Understanding of security and networking basics. 

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. 

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  

All wolves receive compelling compensation and benefits packages, including:  

• Equity for all employees 

• Flexible time off and paid volunteer days 

• RRSP and 401k match 

• Training and career development programs 

• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services 

• Robust Employee Assistance Program (EAP) with mental health services 

• Fertility support and paid parental leave 

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.  

Security Requirements  

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). 

• Background checks are required for this position.  

• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.